At ACROLIS, we strive to ensure your satisfaction with every purchase. Please review our Return and Exchange Policy:
Returns:
- Returns are only accepted if the product is damaged or wrong items received.
- To be eligible for a return, please contact us within 5 days of receiving your order.
Unboxing Video Requirement:
- A mandatory unboxing video is required for all return requests. This video helps us assess the condition of the product and facilitates a prompt resolution.
How to Initiate a Return:
- To initiate a return, please contact us at acroliscompany@gmail.com or Ping us on Instagram. Provide your order number, details about the issue, and attach the unboxing video.
Refunds or Replacements:
- Upon verification of the damaged or wrong items, we will process a refund or send a replacement, based on your preference.
Shipping Costs:
- Shipping charges are not refundable.
- Rs. 100 Charge will be apply for exchange.
At ACROLIS, we value your satisfaction and appreciate your cooperation in adhering to our return
policy. If you have any questions or need further assistance, please contact us.
Thank you for choosing ACROLIS for your shopping needs!